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Delivery Policy

Physical Services

After ordering/enrolling online, you will receive an email confirmation from Connect Skills Institute Pty Ltd containing your order/enrolment details (if you have provided your email address).

Our system will normally confirm receipt of your order/enrolment within a few minutes of ordering.

We aim to deliver your physical services (ie. on-campus courses) within 30 working days. However, should we be faced with staff shortages or other unavoidable issues, delays may be incurred.

If you wish to query an order/enrolment, please contact us at reception@connectskills.edu.au.

Digital Delivery

After ordering/enrolling online, you will receive an email confirmation from Connect Skills Institute Pty Ltd containing your order/enrolment details (if you have provided your email address).

Our system will normally confirm receipt of your order/enrolment within a few minutes of ordering.

We aim to deliver access to your online services within moments of successful payment. Details are sent via email upon successful provisioning. However, should we be faced with a software or network issue, or other unavoidable issues, delays may be incurred.

If you wish to query an order/enrolment, please contact us at reception@connectskills.edu.au.

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